Privacy Policy

At ScheduleWave ("we", "our", "us"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you sign up through a social media platform, we may also receive your profile information from that platform.

Social Media Data

When you connect your social media accounts (such as Instagram, Facebook, TikTok, LinkedIn, X, YouTube, or Pinterest), we access data needed to schedule, publish, and manage your content. This may include your profile information, posts, and analytics data.

Usage Data

We automatically collect information about how you use our platform, including pages visited, features used, browser type, device information, and IP address.

Payment Information

Payment processing is handled by our third-party payment processor. We do not store your full credit card details on our servers.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Schedule and publish your social media content
• Send you important service updates and notifications
• Provide customer support
• Analyze usage patterns to improve user experience
• Ensure the security and integrity of our platform
• Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share your data with:

• Social Media Platforms — to publish your scheduled content
• Service Providers — third parties that help us operate our platform (hosting, analytics, payment processing)
• Legal Requirements — when required by law or to protect our rights

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your personal data within 30 days, unless we are required to retain it for legal purposes.

5. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights:

• Access — request a copy of your personal data
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your personal data
• Restriction — request restriction of data processing
• Portability — request transfer of your data in a structured format
• Object — object to processing based on legitimate interests

To exercise any of these rights, please contact us at [email protected].

6. Cookies

We use essential cookies to keep our platform functioning properly, and analytics cookies to understand how our platform is used. You can manage your cookie preferences through your browser settings.

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encrypted storage, and regular security audits. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Website: schedulewave.com